FAQs

Clip lead or slip lead

Whats the difference between a clip-on lead and a slip lead?

Our clip-on leads are made from premium polypropylene rope and are non-toxic to animals and humans. These dog leads are a great multi-purpose dog leash, that attach to your dogs collar. These leads are great for keeping your dog safe and under control whilst out in public. All of our clip leads come with a solid gold brass snap hook to resist corrosion and avoid weakening over time.

Our slip leads are also made from premium polypropylene rope and are non-toxic to animals and humans. However, our slip leads provide the simplest way to control a dog. It is composed of a single line strung through a gold brass ring hoop at one end, to make a continuous tightening loop that goes around your dog’s neck. Slip leads adjust to the size of any dog’s neck and it is impossible for dogs to back out of them. A slip lead and collar are quick, effective and comfortable rope leash for training and everyday casual use.

How do you correctly use a slip lead?

We recommend that placement of slip leads on a dogs neck should sit high on the neck towards the ears to avoid causing the dog to cough or choke. This is also a more sensitive area of the dog neck, preventing them from pulling hard on the lead.

Don’t make the lead too tight. You should be able to easily place two fingers between the dog’s neck and the lead loop. If a slip lead is used incorrectly it can pull on the dog too tighty, again this could result in your dog gagging or coughing. To use a slip lead properly, the slip ring has to be on the side of the dog that faces you. Then it slides down. If your dog doesn't usually wear a collar on your walks or roams around the grounds where you live, then slip leads are great lead to owe.

Measurements & washing

What size lead shoule i buy?

Our rope leads and collars are made from 10mm heavy-duty marine rope that is strong, lightweight and water resistant. We offer two lead lengths – our standard 120cm (4ft) and a longer 150cm (5ft) dog lead. Our standard 120cm dog lead offers more control and would suit most dog breeds. Our 150cm lead is suited to a more mature dog or dog owners who want to give there dogs a bit more freedom.

Following our measuring guide below or look on the individual product pages. Our guide will help you select the correct size lead for your type of dog.

  

 

 

Dog Size Lead Width Lead Length Dog Bread
X-Small
8-10mm 150cm
Chihuahua, Yorkshire Terrier, Toy Poodle
Small
10mm 120cm
Boston Terrier, Besenji, Jack Russell
Medium 10mm 120cm
Shih Tzu, Bichon Frise, cocker Spaniel

Large

10mm 120cm
Boxer, Doberman, Golden Retriever

X-Large

10-12mm 90-120cm
Great Dane, German Shepherd, St Bernard

 

 

Feel free to choose small lengths for smaller dogs and vice versa as it also depends on the weight of your dog. Feel free contact us our email sales@doggyleads.co.uk We are always happy to provide you with a custom offer!

How do i measure for a dog collar?

Different collars ask for different sizes – our slip rope lead collars come in one size and doesn't require you to measure. On the other hand, clip-on rope collars start from 25cm and go up to 50cm. If you are thinking of purchasing one of our buckle collars then please following our measuring guide below or on the individual product pages, so you can select the correct size for your dog breed.
Dog Size Collar size

                                                            Dog  Breed

X-Small 25cm - 30cm Chihuahua, Yorkshire Terrier, Toy Poodle
Small 30cm - 35cm Boston Terrier, Besenji, Jack Russell
Medium 35cm - 40cm Shih Tzu, Bichon Frise, cocker Spaniel
Large 40cm -45cm Boxer, Doberman, Golden Retriever
X-Large 45cm - 50cm Great Dane, German Shepherd, St Bernard
 

Can I just measure my dogs old collar?

No! Make sure to NEVER just measure an old collar of your dog – the measurement will be off, and the collar will be too big. Use a flexible measuring tape and measure your dog’s neck right where you want the collar to be when your dog wears it. In addition, you can measure the inside of your dog’s old collar afterwards for a reference point only.

how do i wash my collar and/or lead?

All of our dog collars and leads are handwash only. We recommend wiping over with warm soapy water and a damp cloth. Then hanging the collar and lead up to dry.

Orders & delivery

How do I place an Order?

When you finished browsing our online store, simply add items to your cart, click checkout at the top of the page. Then on the Billing and Shipping Information page, enter the address where you want your order shipped to. Click next for payment method, then on the shipping and payment methods page, select your preferred shipping method. Enter your card details and click next to review order. On the review and confirm order page, confirm that the details of your order are correct and then click next to place order. Your order number is displayed on the next page. Your order is then directed to our team for processing. After the order is processed, you will receive an order confirmation email from doggyleads.co.uk.

How much will it cost to deliver my order?

Orders can be delivered to all UK mainland areas, and a select number of international locations. See delivery table below for location and price list.
Delivery Location Parcel Size

                                                            Delivery Price

UK (Mainland) 0-1kg £2.95
Ireland 0-1kg £8.02
France 0-1kg £9.50
Spain (Mainland) 0-1kg £10.04
Portugal 0-1kg £12.32
Germany 0-1kg £7.64
Italy 0-1kg £10.33
Greece 0-1kg £29.60
USA 0-1kg £30.36
Canada 0-1kg £32.05
Australia 0-1kg £30.17
 

How do I track my order?

Once we've dispatched your order, we'll email you confirmation of this along with your myhermes tracking number. You can track your delivery at myhermes website address using the tracking number in your dispatch email.

How Long Will It Take To Get My order?

All of our products are hand stitched and handmade to order, our expected time to dispatch an order is between 1-3 working days after receiving an order. After being dispatched UK orders will take 2 working days to be delivered to your door. Total UK lead time from order to delivery is within 3-5 working days. The estimated time of delivery for international parcels is slightly longer. Remember your parcel can be tracked whilst it is in transit for you to see regular delivery updates.

Do You Ship Internationally?

Yes! Currently we deliver to 11 locations. UK (mainlands), Ireland, France, Spain (mainlands), Portugal, Italy, Germany, Greece, USA, Canada, Australia.

Payment

What Payment Methods Are Accepted?

We currently accept the following: Visa, Visa Debit, Mastercard, Maestro, Paypal.

Is Buying On-Line Safe?

Online shopping is convenient, quick, and easy and in most parts is safe and secure to shop online. However we have complied a guide to help you shop safely. 1. Wait until you’re home, or on a secure network to splurge, 2. Shop on certified trusted websites, such as doggyleads.co.uk 3. Avoid shopping in public.

Returns

Can I return an item?

Because our products are customised products, made according to each customer’s request, we do not offer refunds. We provide a detailed description and specific instructions on how to measure and choose the right size. Please check the size of the collar or product, size of the dog, colours and other variations carefully or contact us if you need help, before placing your order. We cannot offer a refund, or exchanges for incorrect sizes.

We are unable to accept returns of the following products: Personalised products and Made-to-measure products For more information check out our Return Policy!

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